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Know Your Customer Policy, a CSR Program by AEGON Group
In 2008, AEGON Taiwan is aiming to further reduce the number of customer complaints by launching a new program designed to provide extra education and training to its sales personnel. The new program, "Know Your Customer Policy," will offer advice, techniques and products tailored to individual requirements.
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Reference
AEGON Group (2009). Know Your Customer Policy. Retrieved March 23rd, 2009 from http://www.aegon.com/base/Templates/Standard.aspx?id=5678&epslanguage=en
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